Shipping Policy

Last updated: July 19, 2026

Order Processing

Orders typically require 1–5 business days to be processed before shipment.

Processing time is separate from shipping time. Orders placed during holidays, periods of high demand, or unexpected fulfillment delays may require additional processing time.

Business days do not include weekends or holidays.

Estimated Shipping Times

Once your order has been processed and shipped, estimated transit times are:

United States Standard Shipping: 2–4 business days
United States Express Shipping: 1–3 business days
Eligible International Destinations: 3–5 business days

Express shipping is available only for eligible United States orders when shown at checkout.

Including processing time, the estimated total delivery timeframe is:

United States Standard Shipping: Approximately 3–9 business days
United States Express Shipping: Approximately 2–8 business days
International Shipping: Approximately 4–10 business days, excluding customs delays

These delivery estimates are not guaranteed. Carrier delays, customs inspections, weather, holidays, incorrect addresses, and other circumstances outside our control may extend delivery times.

You will receive tracking information by email once your order has shipped. Tracking details may take one or two business days to update after shipment.

Shipping Availability

SHFTD™ currently ships within the United States and to select international destinations available at checkout.

Shipping is currently unavailable to Alaska, Hawaii, and United States military bases. International availability depends on the destination country and applicable product restrictions. Supliful shipping destinations

International Duties and Taxes

All orders are fulfilled and shipped from the United States.

International orders are shipped under Delivery Duties Unpaid terms. Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country.

These charges are not included in the order total and cannot be prepaid by SHFTD™. Customs processing may also cause additional delivery delays.

SHFTD™ is not responsible for customs charges, customs delays, or packages refused because applicable duties or taxes were not paid.

Customers are responsible for confirming that the products they order can legally be imported into their country.

Order Changes and Cancellations

Please review your order and shipping address carefully before completing checkout.

Requests to change a shipping address or cancel an order must be submitted within two hours of placing the order by emailing support@tryshftd.com.

After an order enters fulfillment, address changes and cancellations may no longer be possible. Submitting a request within the two-hour window does not guarantee that the request can be completed before processing begins.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

SHFTD™ is not responsible for orders that are delayed, returned, lost, or undeliverable because of an incorrect or incomplete address. Additional shipping charges may apply if reshipment is available.

Lost Packages

If your tracking information indicates that your package may have been lost in transit, contact support@tryshftd.com.

Please include your name, order number, shipping address, and tracking information. We will review the shipment with the carrier and determine the available resolution. Eligible lost-package claims may qualify for a replacement or refund.

Contact

For shipping questions, contact:

SHFTD™
support@tryshftd.com